Jerome came to Ingage with over 15 years of customer service experience. In addition to his time spent with Ingage, he has just under 10 years of experience as an IT professional. He has been CompTIA A+ certified. He is currently certified through the International Software Testing qualifications board as a Software tester.
Jerome’s willingness to learn new concepts and his ability to find solutions to problems led to his current client role, which expanded to a QA/ServiceNow administrator. Jerome’s experience makes him a well rounded IT consultant and an asset to any organization.